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Privacy Policy

Effective Date: 10-20-2023

This Privacy Policy describes how Laurann J. Brown Communication Coach, d/b/a Laurann J. Brown, ("we", "us", or "our") collects, uses, and shares information about you when you use our website located at speak-with-confidence.ca (the "Website").

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website.

 

Information We Collect

Personal Information

When you visit our Website, we may collect and store personal information that you voluntarily provide to us, such as:

  • Your name

  • Email address

  • Phone number

  • Location (city, province, country)

  • Payment information (if applicable)

  • Any other information you choose to provide in forms on our Website

Usage Information

We may also collect information about your use of the Website, including:

  • Your IP address

  • Browser type and version

  • Pages you view

  • Links you click

  • Length of time you visit our Website

  • Referring URL

  • Other browsing behavior

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our coaching services to you

  • To respond to your inquiries and provide customer support

  • To send you marketing communications, if you have opted in to receive them

  • To process payments, if applicable

  • To monitor and analyze the usage of our Website

  • To detect, prevent, and address technical issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in operating our Website and providing our services, subject to strict confidentiality obligations

  • In response to a legal request or when required to comply with applicable laws or regulations

  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

  • In the event of a merger, acquisition, or sale of all or a portion of our assets

Your Choices

You have the following rights regarding your personal information:

  • You may access, correct, update, or delete your personal information by contacting us using the contact information provided below.

  • You may opt out of receiving marketing communications from us by following the instructions provided in those communications.

Security

We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Laurann J. Brown
hello@ljbcoaching.com
4th Flr, 909 17th Ave, SW 
Calgary, AB T2T 0A4

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